Shipping policy
Processing Time All items are made to order. Please allow 2–7 business days for production before your order ships. During peak seasons or holidays, production times may be slightly longer.
Shipping Times Once your order ships, estimated delivery times are:
- United States: 3–7 business days
- Canada: 5–10 business days
- Australia & Europe: 7–14 business days
- Rest of World: 10–20 business days
Shipping times are estimates and may vary due to carrier delays or customs processing.
Tracking You'll receive a tracking number via email once your order has shipped. Please allow 24–48 hours for tracking info to update.
Customs & Duties International orders may be subject to customs fees and import duties, which are the responsibility of the customer. We have no control over these charges.
Shipping Issues If your order is significantly delayed or lost in transit, please contact us at admin@pullersandco.com and we'll do our best to resolve it.